Rejection of cash on delivery, etc.
If you decline (refuse) to receive a product that has been shipped by cash on delivery, the product will be returned to the store.
In our shop, if it is returned due to refusal to receive cash on delivery, etc., the round-trip shipping fee and
We may charge a cash-on-delivery fee and packing materials.
In addition, we will charge the actual cost of the round-trip shipping fee at that time.
*Usually, our shop bears part of the shipping cost, so you will be billed for the actual cost.
*Even if the product is marked as free shipping, we will actually pay the shipping cost, so we will charge the actual cost.
In mail-order sales, it is considered that there is an intention to purchase and pay for the product at the time the order is placed.
The mail-order sales law is enacted, and both parties are responsible for sales and purchases.
Round-trip postage due to refusal to receive cash on delivery or long-term absence, and
If you fail to pay the COD fee, packing materials, etc., we may take legal action.
Please note that those who have a history of refusal to receive cash on delivery will be refused future transactions.
Thank you for your understanding and cooperation.
*Excluding cases where confirmation has been obtained with our company in advance due to a mistake, etc.
About returns due to long-term absence
After shipment, the maximum storage period is 7 days regardless of the reason.
If you have an absence slip, please request redelivery to the nearest store listed on the absence slip as soon as possible.
Please be sure to receive the product.
In the unlikely event that you cannot pick up your luggage beyond the storage period of your absent luggage,
Your parcel will be returned to our store.
Therefore, in our shop, if it is returned due to reasons such as expiration of storage,
In some cases, we may charge a round-trip shipping fee, a cash-on-delivery fee, and packing materials.
In this case, please contact us in advance.
If we do not hear from you, your order will be automatically canceled.
If for some reason you are unable to receive your parcel and wish to have it reshipped, we will change the payment method to [Payment method other than cash on delivery]. The customer is responsible for the round-trip shipping fee and the shipping fee for re-shipment.
Also, if you have a transaction history in which you were not able to receive your package for a long time and it was returned,
Please note that we may limit your next use.
*In the case of resending, we will ship the package after confirming the intention to resend and the above items.
*We will return the product to stock when it is returned, so we may not be able to prepare the product even if you request a reshipment.
Even in that case, we will charge the round-trip shipping fee, cash-on-delivery handling fee, and packing materials.
Right to reject your order and right to withdraw/cancel this contract of sale
How to order An email address is required to place an order.
You can also design customized items, add items to your shopping cart,
so that you can use all the functions of the website, such as submitting an order,
You need to set your browser to accept both (functional) cookies and popups.
When you place an order, we will send you an email confirming receipt of your order.
However, our acceptance of your order will be made when the Products are shipped to you.
We will send you an email confirming that the Products have been shipped (the "Order Confirmation").
At this point, a contract of sale under these Terms of Sale (“Contract of Sale”) is formed and binding on you and us.
We recommend that you print or download a copy of these Terms of Sale and the relevant Order Confirmation for your records.
If we are unable to provide you with the products you have ordered,
The Company shall notify the customer by e-mail to that effect.
The order was not accepted and will not be processed further.
Fulfillment of all orders on the Platform is subject to the availability of goods.
We expressly reserve the right not to accept your order for any reason.
We may also, by notifying you in writing in the circumstances specified below:
We reserve the right to cancel or terminate this Agreement without liability for damages or costs other than the reimbursement of any amounts received from you in connection with the cancellation or termination of this Agreement.
Except in the following cases ・When the product is not available/out of stock.
- Your billing information is inaccurate or cannot be verified.
・Customer orders are protected by our security system.
Flagged as anomalous orders or orders prone to fraud.
・If the customer's payment is not made by the deadline stated in the e-mail to the customer.
・When there is an error in the price displayed on this platform.
・If delivery to the customer's address is not possible.
・In the event of events beyond our control (see below), or in the event of typographical errors, pricing or other errors in the information on the Platform.
Data Checks When your order is submitted, we may perform some checks before fulfilling your order.
These checks include address verification and fraud checks.
In order to rule out unusual, suspicious or fraudulent transactions, we
We carry out partially automated checks on all orders and purchases.
